If experiencing problems using the EmbroideryConnect device, double check that it connects to the WiFi and EmbroideryHub correctly.
Make sure the settings on your wireless router allow communication between wireless devices.
During setup and use, make sure the computer is in the same wireless network used by the EmbroideryConnect device.
If experiencing connectivity problems, make sure EmbroideryHub is open and running on one computer of the network.
The Power and WiFi LEDs on the EmbroideryConnect device will be both on and solid if connected.
If they flash briefly and then fade out, the EmbroideryConnect device is not connected.
Initalization will take approximately two (2) minutes from plugging in until it’s ready for setup or sending designs.
Tip: If a mistake lies in the configuration settings, simply start again and double-check the settings. Please also refer to Frequently Asked Questions provided at Hatch Help & Support.
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