System errors

The Hatch 3.0.2 update contains the following system improvements...

Sluggish response during certain operations

Problems have occurred in Hatch 3 with brief lags during certain operations. For instance, toggling hoops on and off may be accompanied by noticeable delays. This problem has been rectified with the current update.

Unexpected crashes when switching from Design Library

Problems have occurred in Hatch 2 with unexpected crashes when switching from Design Library to Embroidery Mode with custom machine brands created in Hatch 3. This occurs when selecting a design and selecting File > New from Design or simply creating a new design. The problem has been rectified with the current update.

Unexpected freezing on startup

Problems have occurred in Hatch 3 during startup with unexpected freezing. Sometimes the software displays a white loading page on startup and is unable to correctly load. This problem has been largely rectified with the current update. If you continue to have problems of this kind, please refer to this article on the Hatch Embroidery > General FAQs > General website.

Default opening of docker panes and tabs

Problems have occurred in Hatch 3 with the default opening of docker panes/tabs. For instance, the Keyboard Design Collection docker pane and tab fail to appear by default in both Design Library and Embroidery Mode. Other dockers are failing to appear. This problem has been rectified with the current update.